Processing Time
Orders are processed within 1–3 business days (excluding weekends/holidays).
Shipping Methods & Costs
- International Shipping: as per carrier rates
- Express / Priority options (if available)
Delivery Time
- Domestic: typically 2–7 business days
- International: 7–21 business days (varies by country)
Order Tracking
You will receive a tracking number once your order ships.
Damaged or Missing Items
- Photograph the item and packaging, notify us within 22 days.
- We will arrange repair, replacement, or refund as appropriate.
Return Instructions
- Pack the item securely
- Use the return address we provide
- Include copy of invoice/order number
- Ship using a trackable service
After We Receive Return
If approved, refund or exchange within 15 business days
Inspect the item